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Twitter clips wings on terror tweets - CNET

The Wisdom of Clouds - James Urquhart - Sat, 02/06/2016 - 03:02
Social network suspends roughly 125,000 accounts linked to terror groups.









Categories: Blogs

Apple now accepts damaged iPhones for trade-in - CNET

The Wisdom of Clouds - James Urquhart - Sat, 02/06/2016 - 02:50
A new twist to the iPhone trade-in program will give you credit for a new phone when you trade in a broken model.









Categories: Blogs

My rock star dreams meet a Bluetooth mini guitar - CNET

The Wisdom of Clouds - James Urquhart - Sat, 02/06/2016 - 01:01
CNET's Michael Franco chases his rock 'n' roll dreams by taking lessons from a Bluetooth-enabled mini guitar. He's no Jimmy Page, yet.









Categories: Blogs

Powerful domestic violence Super Bowl ad shows one text can make the difference - CNET

The Wisdom of Clouds - James Urquhart - Fri, 02/05/2016 - 23:50
Technically Incorrect: A simple ad, made with some NFL sponsorship, dramatizes a problem with which the NFL itself is familiar.









Categories: Blogs

Halo 5 update removes Arena Breakout from Team Arena playlist - CNET

The Wisdom of Clouds - James Urquhart - Fri, 02/05/2016 - 23:49
The decision was made in part because of fan feedback.









Categories: Blogs

The Division trailer explains the game's many skills and mods - CNET

The Wisdom of Clouds - James Urquhart - Fri, 02/05/2016 - 23:47
Here's what you need to know about The Division's 12 skills and 36 mods.









Categories: Blogs

Why India matters to Silicon Valley - CNET

The Wisdom of Clouds - James Urquhart - Fri, 02/05/2016 - 23:03
Hundreds of millions of Indians are buying their first smartphones. The country's rapid growth has caught the attention of tech companies around the globe.









Categories: Blogs

Volkswagen delays publishing its 2015 financial results because of Dieselgate - Roadshow

The Wisdom of Clouds - James Urquhart - Fri, 02/05/2016 - 23:02
The automaker is still crunching numbers and figuring out the full financial ramifications of its diesel-related misdeeds.









Categories: Blogs

Rise of the Tomb Raider's first PC patch fixes 'critical' issues and more - CNET

The Wisdom of Clouds - James Urquhart - Fri, 02/05/2016 - 22:59
See the full patch notes for action-adventure game's first PC update.









Categories: Blogs

GTA 5's online mode is still making lots of money, recently had best week ever - CNET

The Wisdom of Clouds - James Urquhart - Fri, 02/05/2016 - 22:54
Maybe this is why GTA V's single-player DLC isn't here yet.









Categories: Blogs

Outcry over iPhone 'Error 53' and bad USB Type-C cables (CNET Update show notes) - CNET

The Wisdom of Clouds - James Urquhart - Fri, 02/05/2016 - 22:36
Be careful when replacing parts. Poorly made cables can fry a laptop, and iPhones will stop working if the Touch ID button is repaired outside of Apple. It's a lesson some are learning the hard way.









Categories: Blogs

LinkedIn stock plummets more than 40 percent on weak outlook - CNET

The Wisdom of Clouds - James Urquhart - Fri, 02/05/2016 - 22:33
Social network beats analysts' fourth-quarter earnings expectations but spooks investors with grim forecast for its first quarter.









Categories: Blogs

The 404 Show 1648: Uber's awful logo, Error 53, how to survive the Super Bowl, "Hail, Caesar!" review (podcast) - CNET

The Wisdom of Clouds - James Urquhart - Fri, 02/05/2016 - 21:52
Russ and Jeff gang up on Uber's hideous new logo, look up the meaning of Error 53, prepare for Super Bowl 50 and get a quick and dirty review of the Coen Brothers' latest film, "Hail, Caesar!"









Categories: Blogs

Julian Assange, facing arrest, calls UN ruling 'vindication' - CNET

The Wisdom of Clouds - James Urquhart - Fri, 02/05/2016 - 21:43
The WikiLeaks founder must still decide whether to walk out of his London refuge and into the hands of the police.









Categories: Blogs

Don't trust this lipstick-applying robot with your face - CNET

The Wisdom of Clouds - James Urquhart - Fri, 02/05/2016 - 21:36
A mini factory-style robot arm tries its mechanical hand at applying makeup. The results aren't pretty.









Categories: Blogs

Watch a robot golfer make a hole-in-one on the PGA Tour - CNET

The Wisdom of Clouds - James Urquhart - Fri, 02/05/2016 - 21:30
Technically Incorrect: You knew it had to come to this. A robot golfer tees up on a par 3 at a PGA tournament and upstages everyone.









Categories: Blogs

Amazon Echo now lets you hail an Uber ride - CNET

The Wisdom of Clouds - James Urquhart - Fri, 02/05/2016 - 21:12
There's another service you can summon using the voice-activated speaker. Just say, "Alexa, order me an Uber."









Categories: Blogs

Mirror's Edge Catalyst trailer showcases story, introduces bad guy - CNET

The Wisdom of Clouds - James Urquhart - Fri, 02/05/2016 - 20:58
Check out this new trailer for EA's upcoming free-running sequel.









Categories: Blogs

Cartoon of the Week – Eclipse Che launches the IDE revolution!

Eclipse Che is an open source developer workspace server and cloud IDE. As described on their website: Developers can use Che as a desktop IDE for frameworks or programming language. They can take their projects and runtimes everywhere with workspace portability and export to the cloud. Product Owners can use Che to host on-demand workspaces […]

The post Cartoon of the Week – Eclipse Che launches the IDE revolution! appeared first on .

Categories: Companies

New Relic CEO: User experience and business outcomes

CloudAve - Fri, 02/05/2016 - 18:20

Lew Cirne, CEO, New Relic

As part of the CXOTalk series of conversations with innovators, I sat down with Lew Cirne, the CEO of New Relic . His company is a web-based provider of application performance management software, which means they help customers measure issues such as response time from applications.

Along with measurement, New Relic aggregates data across its platform to determine trends in areas such as mobile growth and the impact of application performance on end-user behavior. Cirne founded New Relic in 2008 and the company went public in 2014.

In the following short clip, Lew explains the relationship between user experience and business outcomes.

 

You can watch our entire, 45-minute conversation on the CXOTalk website, where you can also read a detailed transcript of the whole conversation.

Here are edited comments from Lew on the connection between user experience and business outcomes, and his advice for CIOs and IT departments facing pressure from the changing environment.

Explain the linkage between user experience and business outcomes.

Software has become a de facto way for companies to connect with their customers. In the past, people might interact with their bank in the physical world by walking into a physical branch. But today, most people interact with their bank through software, through the phone and their app.

If people don’t enjoy using your software, then they won’t use it, and your projects almost certainly will fail.

Because if an app is slow, for example, you’ve got an automatic payment app where you’re a retailer, and you want people to use your automatic payment app. But it takes 10 or 15 seconds for that app to spin up, people aren’t going to do it. They’re going to try it twice and then they’re never going to revisit.

There is a mindset of playing offense versus with software. Playing defense with software is thinking about software as a cost reduction tool to automate existing processes. So software can be used for that. It has been used for that for decades, making payroll a little faster and a little more predictable; that’s great defense for software.

Playing offense with software is going to the top line for your whole company.

What advice do you have for IT departments CIOs who are facing enormous change in the environment?

First of all, my advice is to have empathy. IT professionals have invested an awful lot of time and energy to become an expert at delivering great service and quality in an approach that is undergoing an immense change right now.

You have to rethink a lot of things on succeeding in a world that demands a much higher level of agility, much quicker time to market, and a much higher level of availability than just a few years past.

It’s unquestionably true that everyone is moving so many workloads to the public cloud, which has to be a big part of the strategy for IT departments and companies of virtually every size.

See this as an opportunity to learn and grow, and think about how reducing the risk of migrating workloads to the cloud. How do you increase the likelihood that doing so will deliver a better experience, a more secure experience, a higher performance experience for your customers than has been so in a traditional hosting environment.

And then consider what’s the whole purpose of these projects. There’s a business purpose for every project. You don’t fund 10, 20 or 100 developers on a project without having business goals. There’s been talk about aligning teams with the business forever.

The way you align IT with the business is to measure the health of the software and then express it in business terms on all of the same platforms, so you connect the business outcomes with the health of the software.

(Cross-posted @ ZDNet | Beyond IT Failure Blog)

CloudAve is sponsored by Salesforce.com and Workday.

Categories: Blogs